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Offering no-cost IT assistance to all ¶¶Òõ̽̽ students, faculty, and staff for supported applications and devices. Carry-in help & service is available at the Computer Clinic, as well as Apple and Dell certified repair services.

Tech Team & Computer Clinic
tech.team@uvm.edu
(802) 656-2604

Hardware Service
CSHardware@uvm.edu
(802) 656-2939

Address:
i-117 Ira Allen Chapel
26 University Place
Burlington, VT 05405

Hours of Operation

Help and Support homepage

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Director

Client Services

Classroom Technology Services

Computer Hardware Service

North Support Hub

South Support Hub

Tech Team

The ETS department of Enterprise Application Services develops for and supports operational offices in their use of administrative software and business information systems, such as those used by the Registrar, Human Resources, and Student Financial Services offices. Together with Systems Administration and Architecture (SAA), EAS provides the tools and support that help to keep the university's administrative offices running.

Address:
113 Waterman
85 S Prospect St
Burlington, VT 05405

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Interim Director

Enterprise Application Services

Database Administration

The Identity and Account Management (IAM) Office ensures appropriate access to ¶¶Òõ̽̽'s information resources by managing authentication and authority systems and services. IAM can assist with NetIDs and passwords, Multifactor Authentication, and authorization to resources such as Exchange email and calendars, Virtual Private Networking (VPN), File Sharing, and guest accounts.

IAM — Accounts and Directory questions:
iam@uvm.edu

ISO — Security and Malware questions:
iso@uvm.edu

(802) 656-2006

Address:
234 Waterman
85 S Prospect St
Burlington, VT 05405

Ìý

Director

Team

Systems Architecture & Administration (SAA) exists to provide expert technology guidance and to design, deploy, and maintain secure, reliable, and transformative information technology infrastructure that promotes world-class research, facilitates academic success, and ensures the integrity of business operations.

Address:
238 Waterman
85 S Prospect St
Burlington, VT 05405

Director

Collaboration Services Team

Endpoint Management Team

Infrastructure Team

Research Computing Team

Coordinator and provider of all telecommunication and network services on and off campus for ¶¶Òõ̽̽.

The scope of responsibility includes, but is not limited to: all copper and fiber wiring infrastructure for both outside plant and building interiors whether within or between campus locations, all associated conduit systems and wiring rooms, and all aspects of the ¶¶Òõ̽̽ data and voice network equipment. This also includes: Wiring Infrastructure, Wireless Network, Network Security, Internet Connectivity, and Voice Services

Telecommunications

• Nortel Phones: Dial 199 or email telreq@uvm.edu
• Cisco Phones: Dial 656-4900 or email cucm-help@uvm.edu

Network Services

• Email: network.services@uvm.edu
• Phone: (802) 656-8888

Website: www.uvm.edu/telcom

Address:
104 Southwick Hall
392 S Prospect St
Burlington, VT 05405

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Director

Team