Emergency contacts

IN THE EVENT OF AN EMERGENCY:

Contact our staff 24 hours/day 7 days/week via ¶¶Òõ̽̽ Police Services at +1-802-656-3473. ¶¶Òõ̽̽'s emergency services provider abroad, Healix, is available by calling +1-802-500-5420.

While the vast majority of students have a completely safe experience abroad, just like at home, emergencies like natural disasters, terrorist attacks, crime, health crises, and others can occur. Researching your resources in case of an emergency is an important way to be prepared.

As part of your pre-departure orientation, you will be given a Personal Emergency Action Plan form that you should complete to be prepared for emergencies. You should bring this with you in paper or digital form so you they can refer to it while abroad. It is important to keep your program, university, embassy, and other emergency contacts on you at all times. Many programs will give you a card with this information, but you should also put them in your phone.

If you are a US citizen, you should also register with , the US State Department's Smart Traveler Enrollment Program, so that the State Department can contact you in case of an emergency and provide you with information and relevant services. If you are not a US citizen, research your native country's services to their citizens in an emergency abroad. They may have a similar registry program.

Contacting emergency services abroad

Local emergency services like the police, the fire department, or EMS will often be the first resources available in an emergency, and you should contact them as appropriate. Make sure you know how to contact them while you are abroad, as 911 is not the correct number to call in many countries. Always follow all instructions given to you by emergency services.

Contacting your program and/or host university

Your program directors and staff at your host university are important resources in an emergency. You will want to contact them as soon as you can, as they live locally and can respond to an emergency quickly.Ìý You should always follow any instructions they give you.

¶¶Òõ̽̽'s Emergency Travel and Medical Assistance Provider

¶¶Òõ̽̽ contracts with Healix to provide emergency assistance for all registered ¶¶Òõ̽̽ students abroad. All services can be reached either through the Oracle App or by calling Healix. Information about how to access ¶¶Òõ̽̽'s services is found here.

Examples of services that Healix can provide include:

  • Basic insurance coverage for illnesses and accidents abroad
  • Emergency evacuation
  • Medical and dental referrals
  • Lost document advice
  • Security Services
  • Online travel security information
  • Access to security crisis center

Please note: Coverage is only available to students starting two days prior to their program start date, and ending two days after their program end date. Students who travel for personal reasons before or after their term abroad beyond these dates are not covered during that time period of personal travel.

Contacting ¶¶Òõ̽̽ and your family

In an emergency, you should priritize contacting the resources that can help you the quickest: local emergency services and your program or host university. However, you should contact ¶¶Òõ̽̽ and your family and friends when it is safe to do so. In order to get in touch with ¶¶Òõ̽̽ in case of an emergency abroad, you can call Police Services at +1-802-656-3473.