Illness: Tickets will not be refunded if the show takes place. Refunds will be offered only if the ensemble is unable to perform.
Weather: Tickets will not be refunded if the show takes place. Refunds will be offered only if the ensemble is unable to perform, ¶¶Òõ̽̽ closes, or an official state agency issues a do-not-travel warning.
A word of explanation regarding this policy:
Over the past several years, requests for ticket refunds and exchanges have more than tripled. Because we believe in paying an artist a fair and equitable guaranteed fee, if they are here and able to play, we must honor that guarantee. Due to the current financial environment, we cannot be as flexible as we were in the past.