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Crews include teams of skilled trades, specialists and general facilities repair personnel who are assigned to service designated areas, buildings and/or mechanical systems on campus.

To report maintenance emergencies (i.e. power outages, flooding):
Call Service Operations Support (SOS) at 802-656-2560 or email sos@uvm.edu

To request non-urgent maintenance issues: 

Zone Maintenance Services

Electrical and Lighting

Includes emergency repairs, routine work and preventive maintenance on all electrical components such as electrical panels, switches, occupancy sensors, receptacles, light fixtures, electric heat, electric motors and campus exterior street lighting.

Plumbing

Includes emergency repairs, routine work and preventive maintenance on domestic water supply and sewerage systems within all buildings which includes sinks, drinking fountains, showers, drain lines, faucets, garbage disposals, toilets, hot and cold water lines, water valves, submersible pumps, steam machines, water softener units, hot water heaters, dish machines and related equipment.

HVAC (Heating, Ventilation, Air Conditioning)

Includes emergency repairs, routine work and preventive maintenance on equipment and systems such as air handling units, air conditioners, unit heaters, coolers, pumps, valves and temperature controls.

Elevator Maintenance

Physical Plant works with a contracted service provider to perform preventive, reactive and emergency maintenance on all elevator and lift systems on campus. Each Zone Maintenance manager coordinates this work within their assigned buildings and the ¶¶Òõ̽̽ Service Operations Support (SOS) team is the primary point of contact for all communications between ¶¶Òõ̽̽ and the contracted vendor.  For all concerns related to elevators, please phone SOS at 802-656-2560 or submit a Planon service request online.

Building Interiors

Includes general facilities repair such as carpentry and painting work. Includes routine repairs and maintenance on existing building elements such as interior walls, ceilings, cabinetry, stairs and stair treads, trim, classroom seating and furniture, flooring, sheet rock, window shades and blinds, shelving, exterior fencing and door hardware such as hinges and closers.

Building Exteriors/Building Envelope

Exterior building maintenance work includes emergency repairs, routine work, and preventive maintenance activities to prevent water intrusion (i.e., flooding, rain) and ensure the integrity of a buildings thermal envelope. This includes building elements such as roofing, foundations, insulation, exterior siding, windows, window glass and glazing, and exterior or interior masonry (e.g., brick and mortar).