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Career Path Development

The University Job Architecture provides a clearer path for job development and career growth while reinforcing ̽̽’s commitment to equitable pay.

This carefully crafted approach to creating a job classification system incorporates clear job families, sub-families, career streams, and level guides, all designed to maintain competitive and equitable compensation across staff positions at the university.

Non-union staff, and employees represented by United Electricians and NEPBA migrated to this architecture on October 21, 2024. If you are a member of ̽̽ Staff United, or need to reference the former classification structure, please go to ̽̽SU Career Pay System.

Please note: Pay band information for the University Job Architecture will be available soon. You can find more information and FY24 bands on the Class & Comp landing page.

Job Codes

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This is a working draft of the new job code list for HR Reps to reference as needed. It contains every possible combination, many of which will not be used. Please use the filters for subfamily, stream and level to find the job code you’re looking for.

Career Streams

Leadership

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Academic College and Function Heads providing strategic vision and overall direction. The majority of time is spent overseeing the Function(s) and/or Academic College(s). The goal achievement is typically accomplished through the performance of direct and/or indirect reports, which include multiple layers of management.

Management

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Management and supervisory professionals focusing on the tactical, operational activities within a specified area. The majority of time is spent overseeing their area of responsibility, strategizing, planning, prioritizing, and/or directing the responsibilities of staff. Goal achievement is typically accomplished through performance of direct and/or indirect reports. Employees in the Management career stream are required to oversee at least two direct reports. However, exceptions can be made for positions with only one direct report under certain conditions. These include roles that report to someone in a leadership position or roles that have one indirect report in addition to the direct report, bringing the total team size to at least two. This ensures that even with only one direct report, the overall scope of management responsibility meets the criteria for the Management career stream.

Professional Contributor

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Provide expertise in a professional discipline. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education (4 year University degree or direct and applicable experience). Non-represented employees may have administrative supervision for less than two staff and/or may or have functional supervision of lower levels.

Operational Contributor

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Provide institutional support or service in a “hands on” environment. The majority of time is spent in the delivery of business activities or operational services.

Job Families

Academic Services and Programming
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Provide oversight and delivery of academic and educational services and programs. Facilitate learning through exhibits and educational programming, instructional design, curriculum implementation, and teaching and learning assessment. Create and curate materials and programs to support and evaluate academic and program objectives, course design and delivery. Encompasses faculty support services.

Academic Affairs

Develop, establish and evaluate academic organizations and structures.  Review proposals for new academic programs and revisions of existing programs.

Academic Program Management

Oversight for an academic or professional program, or global academic programming.  Establish systems and processes to effectively run the administration of the program.  Administer and evaluate the effectiveness of program achievements. May oversee core program components, curricula and/or instruction.

Instructional Design

Provide course design and pedagogical consultation to instructional staff and graduate students. May design courses and Workshops for face-to-face, online, and hybrid delivery; may design, facilitate, and assess pedagogical programming and develop instructional resources around pedagogy and educational technology. May also provide course support and assistance. 

Instructional Services

Provide instructional services for an academic program and support for curriculum development and academic course scheduling and management. May provide additional functions such as academic appointment administration, budget management, and coordination with internal and external stakeholders. 

Athletics
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Provides oversight and direction for an athletics program, sport, or athletics department function. Manages allocated resources and represents the department within and outside of the institution, as needed, including with regulatory bodies and associations such as the NCAA and the America East, Hockey East, and EISA conferences.

Athletics Administration & Compliance

Responsible for providing oversight, direction, and/or coordination of an athletics program or function. Ensures administration and/or compliance of athletic programs with NCAA, the Conferences, and University rules and regulations. Plans, implements, and monitors policies and procedures. Communicates with, instructs, and advises coaches, staff, student athletes, and representatives of athletic interests.

Athletics Coaches

Responsible for developing and overseeing a competitive intercollegiate sport program. Recruits athletic talent. Directs and/or assists with the development of student athletes -- physically, competitively and emotionally. Plans and executes practice and competition plans.

Athletics Performance

Certified strength & conditioning coaches; design training programs for varsity student-athletes to improve athletic performance and help prevent injury. Cardiovascular conditioning, resistance weight training, recovery sessions, and dynamic warmups/cool downs surrounding activities. May include nutritional counseling. 

Communications and Marketing
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Strategize, plan, and provide creative services and consultation for effective communication and exchange of information between the institution and its many stakeholders, partners, employees and the public. Build relationships, engage audiences, develop messages, and create and deliver all forms of media to multiple internal and external constituencies. Convey a consistent and recognizable brand to ensure continuity of communication, increased recognition, and an enhanced positive image.

Communications Generalist

Responsible for multiple components of communications including writing, editing, digital publishing, photography, videography, social media, planning, and measurement. Positions may be responsible for composing and placing advertising, conducting market research, analyzing campaign results. Typically manage strategic communications for academic and/or administrative unit(s), research centers, or institutes. May also function at the university level on enterprise-wide communications and marketing. 

Content Creation

Responsible for creating original content that may be written work, photography, animations, graphics, social media posts and campaigns through collaboration with subjects and fellow content creators. 

Marketing

Apply fundamental marketing principles to activities, programs, and products targeting specific audiences with calls to action. Often includes directing the work of internal and external content creators across all platforms, traditional and digital. May include planning, budgeting, and directing marketing campaigns. May include media buying.

Media Relations

Interact with local, regional, national, and global news organizations. Respond to inquiries from reporters and editors. Plan and pitch news stories to reporters and editors. Work university-wide to identify experts who can speak or write about current events in the news cycle. Represents the university’s position on timely, sometimes controversial, topics. Conducts media relations work to build, maintain, and protect the university’s reputation as a leading public research university.

Design

Assist all areas of communications and marketing by creating original and brand-centric designs for print, web, email, video, photography, social media, and other platforms. May include user experience (UX) optimization for web, email, and social media. Collaborate with content creators, particularly photographers.

Video and Broadcasting

Tell stories about the university through video that is used in a variety of ways to strengthen, maintain, and protect the reputation of the university as a leading public research university. Capture and edit video. May include producing broadcast-quality video for programming and advertising.

Facilities and Infrastructure
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Manage, plan, and maintain the institution's facilities and assets. Activities include: maintain buildings, facilities, and grounds in clean/hygienic condition; vehicle fleet administration.

Real Estate Administration

Manage, incorporate and plan organization-wide real estate needs for buildings, equipment and facilities. Incorporate real estate solutions; site location and acquisition, manage relationships with outside vendors; negotiate leases; dispose of excess property.

Facilities Engineering, Design & Planning

Responsible for the development and management of engineering, programming / utilization planning, design, and development of campus properties and facilities, including buildings, infrastructure, and landscape projects. Conducts research on project requirements and prepares information regarding specifications, cost, and timeline. Effectively integrates projects into the existing campus, produces detailed plans, and coordinates the work of contractors. Oversees and facilitates the design and construction of infrastructure, open spaces, renovations and new facilities to meet the University's mission and goals.

Facilities Management & Services

Responsible for installing, maintaining, and providing general repair and renovation updates to University buildings, grounds, and equipment.  Maintain institution's facilities in clean and orderly condition, to include sanitization, laundry, and general custodial services. Maintain grounds including gardening, parking area upkeep, snow removal.

Skilled Crafts and Trades

Manage or perform skilled trades and routine and general craft work for construction, maintenance, and repair of facilities systems, buildings, and equipment including installation, repair & maintenance (including automobiles).

Finance
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Ensure the University effectively manages, protects, and leverages its financial resources. Prepare, collect, and interpret financial information. Develop budgets, forecasts and statutory returns. Various levels of financial reporting for external and internal utilization not limited to federal, state and governing body.

Accounts Payable/Receivable

Responsible for the institution's creditor and debtor accounts. Manages or performs work in some/all of the following areas: Accounts Payable invoice verification, payment authorization and processing; Reconciliation of accounts payable ledgers to identify improper charges, validate transactions, and ensure accurate and timely payment of amounts due; Accounts Receivable invoice generation and verification of customer credit approval; Accounts Receivable payment processing and application to customer balances; Receivable age analysis and reporting.

Cost Accounting

Responsible for managing or performing work focused on allocating and analyzing costs including: allocating direct and indirect costs to products and services, analyzing historical costs, developing variance reports comparing actual to budgeted costs.

Financial Analysis & Budgeting

Prepare, compile and review budgetary information within all institution levels. Develop financial models for short- and long-term financial planning. Analyze, synthesize, and interpret multiple data sources to help inform strategic and operational decisions. Conduct ad hoc studies and assessment for institutional, college, division, and/or departmental decision-making purposes. Maintain and train end-users on financial reporting and budget building software. Monitor the institution's, college's, division's, and/or department's performance against budget and/or financial targets and partner with cross-functional teams to ensure performance aligns with institutional goals. Provide guidance on budgetary related policies and procedures and monitor compliance.

Fiscal Operations & Business Management

Responsible for managing and performing financial operations. Ensure compliance with policies, procedures, rules and regulations. Maintain and strengthen internal controls. Analyze, monitor, prepare, process and reconcile financial information and transactions. Develop financial systems, policies and procedures.

General Accounting and Financial Reporting

Responsible for managing general financial accounting activities to include ledger maintenance, capital and debt management, and commitment, cost and cash accounting. Produces regular, accurate and timely financial reports for internal and external reporting and decision-making purposes. May include activities related to developing, implementing and monitoring accounting systems, policies and procedures.

Payroll and Tax Services

Prepare accurate and timely payroll and tax reporting. Calculate and maintain payroll records and report preparation to meet internal and external obligations. Accounting and distribution of tax preparation and deduction. Prepare reports for management or legislative obligations. Ensure payments comply with collective bargaining agreements, legislation, or other regulatory instruments. Prepare and distribute pay information to staff. Calculation of tax liabilities, tax form preparation, and external filing/reporting. Research, analysis, and interpretation for tax compliance, planning, and optimization. Address inquiries from staff regarding payroll matters.

Procurement

Obtain goods and services for all types of business processes applicable to the institution including: product/service sourcing, supplier selection, pricing/terms negotiation, order processing, contract administration, and supplier performance management.

Treasury Operations

Cash administration activities to minimize the University’s exposure to credit, currency, and interest rate risk. Monitor and report cash flows to meet short-term obligations and future demands. Oversee investments in short-term, low-risk securities to maximize earnings and liquidity. Administer and maintain a internal control systems over assets, cash receipts, merchant credit card services, and remote cashiering functions on campus. Manage debt for outstanding bond issuances, commercial paper, short-term borrowing, and related compliance requirements and training. Prepare year-end closing schedules. Serve as bank liaison, perform reconciliations and analysis, initiate capital calls and EFT payments.

Health Services
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Deliver quality healthcare services and support the well-being of employees and students. Provide healthcare, mental healthcare, health education, wellness programs, and health promotion to the institution.

Counseling

Responsible for behavioral health care and counseling services. Activities include overseeing those which address mental health, emotional problems and disorders, and substance abuse. Coordinates assistance to patients and families relating to illness, disease, and hospitalization in all areas of service as a member of multi-disciplinary team and in liaison with community resources.

Health Administration

Responsible for health care administration. Activities include managing or performing administration duties requiring specific healthcare expertise (e.g. medical records management, scheduling, and insurance). 

Medical Specialists

Provide healthcare services within a particular discipline such as occupational therapy, behavioral health provider, athletics training, dietician, integrative health and well-being coaches.  

Nursing

Responsible for activities associated with the delivery of safe and efficient quality nursing care. Includes professionals who are trained and licensed to care for the sick and injured. Activities include the examination of patients, care for patients including the administration of prescribed medicine in order to facilitate healing and increase comfort.

Healthcare Provider

Responsible for activities associated with the delivery of safe and efficient quality physician care. Includes professionals who are trained and licensed to practice medicine for diagnosing and treating. Activities include the examination of patients in order to diagnose and treat any medical condition(s). Includes physicians, nurse practioners, and physician assistants.

Human Resources
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Provide programs and services to help the University attract, retain and engage a diverse, dynamic and productive workforce. Develop and implement effective HR administrative strategies, policies, and practices that ensure compliance with local, state, and federal laws.

Benefits

Responsible for benefits programs that align rewards with institution goals. Designs, implements, and administers the University's benefit programs, including medical, dental, vision, life, disability insurance, perquisites such as tuition remission, and retirement savings programs. Selects benefits vendors, and consultants through competitive requests for proposals, and ensures that the benefits offering remains competitive in the marketplace.

Compensation

Responsible for compensation programs that align rewards with institution goals. Designs, implements, assesses, and administers the University's compensation programs to ensure that they are competitive, including base salary administration and other supplemental pay programs. Assesses the University's competitive pay positioning; maintains the integrity of the University's salary structure and associated classification and titling structures; and recommends compensation budgets and reviews classification and salary changes.

HR Partner

Address all HR disciplines and initiatives; analyze business needs. Provide guidance on policies, procedures, and union contracts. Provide accurate and responsive services on matters of HR policy and process information, which may include general business support, employee hiring, onboarding, performance management, termination, records maintenance, rewards programs, and HR related training. Administer the collective bargaining agreements and grievances and may represent the organization in contract negotiations. Advise on employee relations matters and strategic solutions for the business unit.  A consultative and proactive partner, either campus-wide or within assigned unit. 

HR Data and Technology

Administer the institution's human resource information system (HRIS), and related technologies. Analyze and model human resources and related data to prepare insights that are used in management's decision-making process. Partner with IT to maintain accurate and secure employee records and ensure efficient and cost-effective systems and applications. May assist in the development of systems specifications, design, and development from the end user perspective. Analyze and assessed workflows and processes to identify and recommend solutions and efficiencies. Monitor HR information needs to meet changing requirements.

Talent Acquisition and Development

Develop and/or implement recruitment and selection strategies. Administer and provide coaching regarding the institution's Talent Acquisition strategy. Develop, implement, and ensure compliance with related policies and recruitment records. Manage full cycle recruitment process for faculty and/or staff positions including various onboarding efforts.  For talent development- identify, nurture, and enhance employee skills, knowledge, and potential. Design and implement talent development programs, training initiatives, and career development pathways for competency development, exceling in current roles and future position preparation. Align employee growth with organizational goals, foster continuous learning. Involve stakeholders in efforts to ensure collaboration, engagement, and inclusion. Prepare, compile and review budgetary information within all institution levels. Develop financial models for short- and long-term financial planning. Analyze, synthesize, and interpret multiple data sources to help inform strategic and operational decisions. Conduct ad hoc studies and assessment for institutional, college, division, and/or departmental decision-making purposes. Maintain and train end-users on financial reporting and budget building software. Monitor the institution's, college's, divisions, and/or department's performance against budget and/or financial targets and partner with cross-functional teams to ensure performance aligns with institutional goals. Provide guidance on budgetary related policies and procedures and monitor compliance.

Fiscal Operations & Business Management

Responsible for managing and performing financial operations. Ensure compliance with policies, procedures, rules and regulations. Maintain and strengthen internal controls. Analyze, monitor, prepare, process and reconcile financial information and transactions. Develop financial systems, policies and procedures.

General Accounting and Financial Reporting

Responsible for managing general financial accounting activities to include ledger maintenance, capital and debt management, and commitment, cost and cash accounting. Produces regular, accurate and timely financial reports for internal and external reporting and decision-making purposes. May include activities related to developing, implementing and monitoring accounting systems, policies and procedures.

Payroll and Tax Services

Prepare accurate and timely payroll and tax reporting. Calculate and maintain payroll records and report preparation to meet internal and external obligations. Accounting and distribution of tax preparation and deduction. Prepare reports for management or legislative obligations. Ensure payments comply with collective bargaining agreements, legislation, or other regulatory instruments. Prepare and distribute pay information to staff. Calculation of tax liabilities, tax form preparation, and external filing/reporting. Research, analysis, and interpretation for tax compliance, planning, and optimization. Address inquiries from staff regarding payroll matters.

Procurement

Obtain goods and services for all types of business processes applicable to the institution including product/service sourcing, supplier selection, pricing/terms negotiation, order processing, contract administration, and supplier performance management.

Treasury Operations

Cash administration activities to minimize the University’s exposure to credit, currency, and interest rate risk. Monitor and report cash flows to meet short-term obligations and future demands. Oversee investments in short-term, low-risk securities to maximize earnings and liquidity. Administer and maintain an internal control system over assets, cash receipts, merchant credit card services, and remote cashiering functions on campus. Manage debt for outstanding bond issuances, commercial paper, short-term borrowing, and related compliance requirements and training. Prepare year-end closing schedules. Serve as bank liaison, perform reconciliations and analysis, initiate capital calls and EFT payments.

Information Technology
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Manage or perform work associated with analysis, design, implementation, operation, deployment, and support of the institution's information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security), telecommunication systems, and software/database products by internal staff, outsourcing staff, or consultants. 

IT Analysis

Responsible for managing or performing work associated with IT analysis including Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives; making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology; translating business requirements into application requirements. Activities include writing functional specifications, configuring and testing software, supporting software when issues or questions arise, and liaison with and training users; expert knowledge of data, business processes and technology tools to influence, design, create and support reports and data visualization efforts.

Technology Presentation Support

Encompasses physical rooms and remote events. AV/IT: Design, engineer, program, configure, implement, support the AV/IT classroom technology stack. Plan, develop, produce, update technical documentation and training. Project management expertise to evaluate feasibility, scheduling, resourcing and vendor management.

Database Administration

Responsible for developing and implementing a variety of data management structures and systems to support the University's technological needs. Includes building databases, designing the interactions between databases and applications, and the administration of maintenance, storage and backup. Installation, configuration, integration and administration of enterprise level middleware.

Application Development

Responsible for designing, developing, programming, configuring, implementing and updating of internal IT applications and planning, developing, producing and updating related technical documentation and training. Activities include evaluating the technical feasibility of development projects; Program, code, configure to   specifications; writing, testing and maintaining computer programs; planning, and preparing systems documentation and training.

Technology Generalist

Responsible for fulfilling a variety of technology-related duties for a specific use, business or department. May involve discipline focused support in database design, systems administration, web/application development, information security, maintenance, monitoring, and/or other IT duties. This job series includes information technology jobs with primary duties that are so diverse they span multiple sub-families.

Technology Network

Responsible for network planning, operations, control and maintenance.  Activities include Installing, configuring, administering, supporting and maintaining the university's computer network systems to ensure optimal performance, monitoring network performance, identifying and resolving problems, implementing back-up and security procedures and training network users. Network architecture and design responsibilities at various levels.

Information Security

Develop, communicate, implement, enforce and monitor security controls to protect the institution's technology assets from intentional or inadvertent modification, disclosure or destruction including: Design, test, and implement secure operating systems, networks, and databases; password audit, network based and Web application based vulnerability scans, virus management and intrusion detection; risk audit and assessment for application design; monitor and analyze system access logs; evaluate and recommend security products, services, and/or procedures; oversight of security awareness programs and education on security practices; oversight of information security practices, vulnerability management and cyber incident response.

Technology Support

Provide support to students, faculty and staff clients in areas of personal computers/servers/cloud hosted applications, data network, security and enterprise systems including:  install and upgrade PC components & software; planning for/responding to service outages; diagnose problem sources; internal institution support and operations groups and/or with vendors to resolve problems; respond to client requests to research complex problems associated with the institution's network; provide client support, problem identification, and facilitation of knowledge transfer to prevent problem reoccurrence; provide IT self-help knowledgebase. Manage work associated with IT technical analysis including: identify and analyze client needs, conduct requirements gathering, and define scope and objectives; recommend solutions or improvements to workflow; interface with desktop management systems to facilitate the deployment, support and management of endpoint devices

Systems Engineering

Architect, design, deploy, and maintain secure, and transformative IT infrastructure such as datacenters, virtualization environments, servers and storage.  Support operational security tasks that require physical infrastructure or services. Assess campus technology needs; design and deploy IT solutions. Ensure reliable operation of critical IT infrastructure, provide data backup and protection services, and deploy and test disaster recovery solutions. Deploy device and operating system management platforms to ensure servers and endpoints are secure. Build identity management infrastructure and authentication systems. Administer key cloud services. Provide infrastructure, software, integration and platform support for core IT systems. Researcher software, including scripting and automation/programming work.

IT Web Technology

Responsible for the configuration, maintenance, and technical functionality including providing web technology; program website functionality to optimize performance, security, and scalability; document source code changes, and maintain technical documentation.

Legal and Compliance
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Ensures the organization complies with all legal and regulatory requirements and provides legal counsel and services to the University. 

Affirmative Action and Civil Rights

Responsible for overseeing and enforcing strategies, programs and policies to ensure equity, accessibility, civil rights, and affirmative action compliance throughout the University. Activities include: Developing, administering, and enforcing policies and programs to ensure equity for all University students and employees. Oversees efforts to ensure compliance with the Equal Employment Opportunity programs, accessibility, and civil rights laws.

Audit

Responsible for examining, verifying, evaluating and reporting on financial, operational, and managerial processes, policies, and systems to ensure integrity and compliance. Report findings and make recommendations for improvements.

Compliance & Regulatory Affairs

Develop and enforce a compliance program to reduce the risk of non-compliance with laws, policies, and acceptable institutional practices. Develop and enforce a privacy program to safeguard confidential, private, sensitive, and regulated data. Develop and oversee an enterprise or institutional risk management program designed to identify risks and opportunities that could impact the university’s ability to achieve its strategic plan, mission, and values. Communicate with internal and external stakeholders including regulators and other authorizing agencies.

Legal

Providing legal advice/counsel. Researching, analyzing, and interpreting proposed and existing laws, statutes, and regulations. Identifying, monitoring and addressing issues of legal risk. Structuring, drafting, negotiating and/or approving legal contracts, letters of agreement, policies and other documents. Representing/advocating for an organization in litigation, arbitration, mediation or other disputes with courts, government agencies, or other legal authorities

Risk Management

Responsible for identifying, assessing, and reducing/mitigating risks to the institution. Activities include: Characterizing potential risks and assessing vulnerability of critical assets to specific risks; Risk analysis and modeling to assess probability of specific risks occurring and evaluate/value the impact/consequences of occurrence; Developing process and procedures to report on, manage and mitigate risks to acceptable levels; Internal and external stakeholder reporting, including regulatory reporting.

Library and Museums
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Plan, develop and implement library or museum strategies, collections and services. Collaborate with academic colleagues, students, and outside scholars to ensure that collections are accessible and support academic research and instruction.

Archives & Special Collections

Responsible for the acquisition, organization, description, preservation, and digitization of special collections materials in print and digital formats. Provide reference and research support, facilitate access to special collections materials, and assist with public service functions, department outreach, and administrative activities.

Collection Management

responsible for acquiring and assisting in the selection of materials in all formats; researching and documenting collection practices; establishing and maintaining effective relationships with organizations, vendors, communities, and colleagues; cataloging and assigning metadata to print and electronic materials; contributing to linked-open-data schemes; and developing practices to make material optimally discoverable.

Digital Services

Collaborate with researchers and students to design, create, and publish digital scholarship and multimedia projects.  Evaluate and select emerging technologies, platforms, techniques, and programs; employ best practices of audio and visual design and advise researchers and instructors on appropriate hardware and software for intended audience and purpose; and develop and deliver workshops and training on multimedia creation for various research and scholarly outputs.

Access Services

Manage and maintain print collections, circulating materials, patron billing, managing and circulating reserves, answering reference and other patron questions, and regulating the use of and behavior in buildings.

Scholarly Editing & Publishing

Commission and solicit academic manuscripts, establish and manage peer-review processes, edit work under consideration, manage relations with publishing partners, and manage editorial boards.

Library Generalist

Diverse duties spanning multiple sub-families; used only when one specific sub-family is not primary.

Interlibrary Loan

Secure materials and information not available though the home library, obtaining that material, and developing and cultivating networks that facilitate the transfer of information.

Museums

Responsible for duties related to the collection, conservation, and exhibition of scientific, historical, cultural and/or artistic assets. Plans, develops, curates, and delivers art and museum services, collections, and programs that best serve the institution's community.

Outreach and Engagement
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Design, promote, administer, and support outreach or extension activities, community engagement, and scientifically relevant research based educational programming for individuals, families, organizations, and communities. Develop partnerships and build strong relationships utilizing interdisciplinary skills; may promote statewide workforce development.

Community Outreach

Plan, develop, coordinate, and implement community-oriented programs focused on meeting community needs and improving life skills for targeted public segments. Delivers content, programs, materials and technology solutions, as needed, to support program objectives. 

Outreach Program Management

Provide oversight for an outreach program. Establish systems and processes to effectively run program administration. Administer and evaluate the effectiveness of program achievements. Represent the institution in working with state and federal funding agencies. Advise External Stakeholders on developing best practices in their field in; policy, advocacy, social justice, research, and trainings. May oversee core program components, budget, curricula and/or instruction. May identify and/or develop funding proposals to support programs.

Outreach Education

Plan, develop, coordinate, and implement  programs to foster ongoing learning and education to communities.  Regularly researches and assesses programmatic needs to help sustain programmatic initiatives. Deliver content, programs, materials, and technology solutions, as needed, to support program objectives.

Research
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Lead, perform, and provide services for the development, facilitation, implementation, training, evaluation, and management of research programs and clinical trials. Drive economic development through the transfer of academic and scholarly works for societal benefit through technology development, partnerships, licensing and creation of new businesses. 

Research Administration

Lead, implement, and oversee pre-and-post award research administration and compliance. Activities include proposal preparation, review and submission, award acceptance, award and outgoing subaward management, monitoring, financial and budget analysis, audit, and reporting.  Serve as the institutional authorized representative, maintain regulatory compliance; develop, implement, and oversee policies, procedures, training, and outreach programs; act as functional subject matter experts in electronic research systems.  Collaborate with investigators and central offices on broader impact of research regulations.

Research Collaborator

Support integrated research, education, and extension activities. Activities include: execution of field and applied research, data development and information collection, outreach and education, and working with external partners and stakeholders. Prepare, publish and present research results. Write or contribute to grant applications and reports. Research and project initiatives often guided by a PI.

Research Commercialization

Responsible for the development and transfer of academic and scholarly work, and the technologies and products derived, into commercial, non-commercial and industrial activities. Activities include: Develop and implement intellectual property protection strategies and ensure federal compliance. Establish and maintain relationships with industry partners. Identification of novel work being performed by University members which have potential for marketable applications. Advise and provide educational programs to faculty, staff, and students on the commercialization process. Develop and execute of memorandums of understanding, material transfer agreements, letters of intellectual property agreement, commercialization plans as required in agreements (federal, licensing, other legal) to ensure equitable distribution of ownership. Represent the University in professional societies, on Boards, investor and business groups to enhance Vermont entrepreneur ecosystem.

Research Compliance

Support and oversee compliance programs that promote the secure, ethical, legal, and responsible conduct of research.  Activities include risk assessment and ethical pre-review of all submissions, content analysis, independently determining adequacy of application and level of review required. May include recruitment, onboarding and/or monitoring of human subjects to clinical trials. Interpret and apply federal and state regulations and institutional policies.  Monitor, evaluate and determine appropriate processes for review of non-compliance.  Assist researchers with preparation of their research submissions.  Collaborate with other University compliance areas in strategic planning.  Represent the University to external partners and regulatory authorities.

Research Data Analysis

Collaborate with researchers in designing studies, analyzing data and publishing results.  Gather and analyze data from various databases and sources; perform statistical and/or mathematical programming; evaluate new platforms, techniques and scientific programs; develop reports and visual representations; develop and maintain databases; provide consultation.

Research Development

Provide and oversee strategic, proactive, and capacity-building activities to enable and enhance research program competitiveness. Activities may include: funding opportunity identification and targeted dissemination; managing internal seed funding and limited competition funding opportunities; grant and contract proposal development; research team building and enhancement of collaboration; interaction with funding agencies, institutional research and leadership; interaction with federal relations; strategic planning to support institutional research priorities; and outreach activities and training.

Research Engineering

Positions in this sub-family plan, direct, and/or conduct technical engineering services supporting research and development, technology service planning and management activities for faculty, staff, students, startups, and community partners.  Activities include: develop relationships with stakeholders to further technical research and community engagement; develop complex engineering analyses and experiments to test, prove, advance, or modify theoretical propositions on the basis of research findings.  Evaluate findings to design, build and test new products, equipment, processes or applications.  Development and service work for stakeholders; manage equipment technology including testing, repairs and maintenance; ensure safety regulation compliance.  Represent the University in professional activities and groups to further University's mission.

Research Laboratory

Conducts and supports laboratory or field research by setting up and conducting experiments in lab or field settings. Activities include: develops, adapts, and builds equipment, procedures, and techniques to fit specific experiment requirements. Operates, maintains, and troubleshoots equipment, instruments, and apparatuses.

Research Program Administration

Manage and administer research programs, centers and institutes. Represents the institution in working with funding agencies, and developing financial resources and programs. Collaborates with faculty and staff members on developing, implementing, and evaluating research programs and agendas.

Research Scientists and Core Technicians

Design, organize, manage and carry out research. Activities include developing theories and hypothesis; analyzing research hypothesis using controlled investigations, experiments and/or trials; develop data and information collection instruments, protocols, and procedures; collecting and managing data and information; preparing, publishing, and presenting research results; and writing or contributing to grant applications and reports.

Safety and Protection
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Promotes and ensures a safe University environment, to learn, work, and visit. Provides oversight and management of health, safety, and policing programs that protect the environment, provide safe and healthy conditions at the institution, and comply with laws and regulations.

Environmental Health & Safety

Evaluate campus settings and activities to develop methods that achieve academic, research, and operational needs, while ensuring the safety of students, employees, and community, protecting the environment, and complying with federal, state, and municipal regulations and University policies. Collaborate with campus partners to evaluate workplaces and improve workplace safety, investigate injuries/incidents, oversee hazardous waste management, plan emergency drills, liaise with government agencies.

Police

Provide 24/7 emergency response and public safety leadership to the community. Facilitate connections with appropriate service agencies by collaborating with ̽̽ departments to: protect life, ensure safety, protect individual rights, and promote public and mental health response through modern best practices in policing and public safety.

Police Services

Provide police dispatch, security and police administrative services. Activities include: dispatch emergency calls to police, rescue, and fire; design, manage and/or provide campus security programs and services; manage access control systems; monitor and manage alarm and video systems, networks, and operations.

Safety & Protection Generalist

Various services to provide life safety, loss prevention, incident stabilization, and/or security services to the community. Design, manage, and/or provide campus security and public safety programs and services. Develop, implement, and maintain university-wide programs for prevention, preparation, mitigation, response and recovery, and large event planning. Conduct drills and exercises. Lead and/or coordinate response to campus emergencies in accordance with university policy.

Student Services
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Provides the student community with services that support and enhance the quality of student life and all related co-curricular activities. Provides services related to housing, student development, leadership, community service, employability and recreation.

Academic Advising

Serve as frontline contact for students to guide student academic and professional decision-making using information and rapport.  Builds formative relationships with students by interpreting information and providing clarification on procedures and academic requirements of specific programs or majors.  Interprets and analyzes curriculum and academic policy for students, faculty and staff. In collaboration with their Dean’s Office, Academic Advisors have the authority to make exceptions to the program requirements under the auspices of their respective faculty.

Admissions & Enrollment

Responsible for the outreach, recruitment, admission and enrollment of undergraduate first-year, transfer, international, graduate and/or professional students. Support prospective students, families, and influencers on areas such as campus visits and events, territory management and admissions counseling, operations, data management, application review, diversity and international admissions, alumni engagement, and marketing/communications.

Campus Recreation

Supports student wellness initiatives by providing recreation programs, events, services, and activities for students, faculty, staff and community members.

Career Development

Create, manage, and evolve networks, opportunities, programs, and resources to support career readiness and success. Develop and facilitate employer and community relationships and experiential learning opportunities. Communicate with varied constituents about navigating careers.  Provide ethical career coaching across a continuum of developmental stages and identities.

Housing & Residential Life

Develop and implement housing services and residential life programs, services, activities, and processes for students living on campus.

Registration & Records

Responsible for student's records, transcripts and diplomas, providing enrollment and degree verifications, processing re-entry applications, determining residency for tuition purposes, articulating undergraduate transfer credit, coding degree audits, providing service to student veterans, oversee the my̽̽ portal and online course evaluations, and answering the main University telephone line. Create articulation agreements and pathway programs. Process curriculum and course change. Build course schedules, assign classrooms, process registrations.

Student Financial Services

Manage student account charges and receivables. Administer internal and external financial aid (loans, grants, work study, scholarship) from varying sources including federal, state and institutional. Manage institutional scholarship portfolios in collaboration with university financial services and the Foundation. Conduct data analytics and systems support. Advise on financial aspects of a ̽̽ education (non-degree, UG, Grad, Med). Manage UG student employment and work study. Manage financial transactions to support the Incentive Based Budget (IBB) model, including reconciling applicable revenue and expense ledgers between financial systems. Perform system and transactional audits to ensure compliance with privacy and regulatory obligations. Engage in enrollment management practices supporting recruitment, melt, and retention initiatives.

Student Services Generalist

Build interdepartmental and cross-unit collaborative relationships with faculty, staff, students, and external stakeholders to optimize student development. Manage all aspects of academic administrative matters such as registration, class schedules, course catalog, department brochures, and grade reporting. Monitor student progress toward degree completion and perform related administrative and editorial duties. Includes jobs with primary duties that are so diverse they span multiple sub-families.

Student Success

Plan, implement and manage programs, procedures, and policies to assist and empower all types of students to achieve academic success and social adjustment through student orientation, academic coaching, health promotion & outreach, student learning centers, international education activities, life skills support, and coordination with/referrals to other support resources to enhance student well-being via strategic intervention, communication, and support. Uphold community standards including academic integrity and behavioral expectations. Provide social and adjustment initiatives including community involvement, student governance, leadership advising, and fraternity and sorority management.

University Operations
Body

Ensure the achievement of the institution’s mission and goals at all levels. Lead, plan, direct, implement, analyze, and support business, operational, and educational functions across the institution.

Administration

Provide general administrative functions and assistance, which may include communicating with internal and external stakeholders,  preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, composing correspondence and other documents, analyzing data.

Administration Strategy & Institutional Research

Develop and implement research initiatives to support strategic planning and decision-making processes.  Plans and administers data collection; conceptualizes, designs, and conducts analytical studies. Conducts evaluations of programs, projects, and policies to assess effectiveness and recommend refinements. Prepares and disseminates appropriate information to stakeholders and constituents in support of the institution's goals.

Business Operations

Oversee, plan, manage, implement and/or evaluate the operations of a college, division, department or program. Identifies and establishes financial and operational systems to monitor, control and improve efficiency and effectiveness, not limited to, processes, procedures and policies. Activities may include: human resources, compliance, financial, deposits, purchasing/disbursement liasing, faculty support and/or services related to grants management, proposal review and preparation.

Customer Service and Sales

Provide front-line internal and external customer service for various services.  Facilitate point-of-sale purchases, and provide guest services. May include university bookstore services such as course material orders and departmental computer purchases.

Diversity, Equity and Inclusion

Oversee strategies, programs and policies to promote diversity and inclusion throughout the University. Includes educational initiatives, culture, and progress toward campus goals.

Events Management

Provide comprehensive support for internal and external clients holding meetings, conferences, and special events.  Services include campus space scheduling, professional coordination services, catering logistics, summer guest housing, contracting facility rentals to external clients (including use of Athletic facilities), virtual/hybrid event support, on-site registration services, and daily event production logistics and support.  Provide administrative oversight of campus space scheduling software and campus event partners’ interface.  May include event location scouting, speaker support for travel and lodging.

Project/Program Management

Responsible for planning, organizing, and controlling resources/processes to achieve project/program objectives within scope, time, quality, and budget constraints. General project management work and expertise.

Sustainability

Plan, develop, coordinate, and implement sustainability programs such as reducing energy utilization and waste, recycling services, and green design initiatives, through engagement of  and understanding issues and needs within the community.

Transportation

Responsible for providing a variety of services to ensure safe, accessible, reliable and sufficient parking and transportation services to the University community and guests.  Ensure transportation is provided in a timely and cost-effective manner; analyze transportation operations and identifying areas for improvement.

Shipping & Receiving

Storage and movement of materials and finished goods including shipping and receiving, warehousing, order filling/picking/packing, inventory control and records management.

Print and Mail

University printing productions for a variety of small and large scale needs. Services all campus mail via all external parcel carriers (UPS, USPS, FedEx). Responsible for intercampus couriering.

Veterinary and Animal Care
Body

Delivers quality animal healthcare services. Provides animal husbandry, healthcare, and supports scientific inquiry through animal research. 

Animal Care

Supports all aspects of routine animal husbandry including daily monitoring, recordkeeping, feeding, watering, cleaning, and care. Maintains facilities and works in support of educational programs related to animals.

Veterinary Services

Provide veterinary services and animal medical care.

More on the Career Path Development (CPD) Project

This transformative architecture is a key deliverable of the Career Path Development Project, which was initiated in 2022. The next phase of this project will be to update ̽̽'s job catalog with compensation pay bands. Updates and announcements as this project continues will be available on this page.

CPD Overview

̽̽ has undergone an intensive process to redesign and streamlined its systems to emphasize job development and career growth while fostering equitable pay. Set to launch in October of 2024, the Career Path Development Project:

  • Builds a job architecture/classification framework that facilitates:
    • career advancement,
    • alignment with competitive market practices,
    • internal consistency and equity, and
    • efficient hiring practices.
  • Implements competitive market pay assessments to ensure ̽̽ salary ranges are strategically aligned with the external labor market.
  • Establishes clear and consistent compensation philosophy, career paths, salary ranges, and administrative guidelines that ensure internal equity, efficiency, and transparency.
  • Develop trainings and materials to educate managers and employees about principles and concepts of the new job architecture.
  • Integrate the new job architecture into existing systems and processes for managers, HR professionals, and senior leaders to use for recruitment, hiring, and reporting needs.