Looking for FAQs specifically for ¶¶Òõ̽̽ Departments? Check out our Department FAQ for more information!
General Mail FAQs
Student: I can't find my package, can you help?
Yes, please first check with your residence hall mail room/office to see if your package is there. All packages received by all carriers come to our Williston Facility first and they are delivered to residence halls the same day we receive them. Monday- Saturday (except for holidays). Some packages may be scanned delivered by USPS, and will say, "Individual Picked Up" and that means they scanned it to ¶¶Òõ̽̽, but if it was scanned after 9:00 a.m. that day, it would not be actually delivered until the next day. If you are on break, your package will be forwarded to your last known updated address in your 'myuvm portal.' If after reading this you still think your package is on campus, you can submit a "" request.
Student: Do you have my package there at the Print & Mail Center?
PMC does not bring any student packages to the Print & Mail Center. in the Waterman Building. All packages go to our Williston Facility for distribution. All packages are received and delivered directly to the residence hall mail rooms the same day. We encourage you to first check with your residence hall mail room/office to see if your package is there. If USPS says, "Individual Picked Up", that means they scanned it to ¶¶Òõ̽̽, but depending on the time it could take another day to actually be delivered to ¶¶Òõ̽̽. Packages have to be scanned by 9:00 a. m. in order to make the truck that comes to our Williston Facility each morning. Please know that we work hard to make sure packages are delivered to each residence hall the same day they are receive from all carriers, and we do this everyday Monday-Saturday (except for holidays). If after reading this you still think your package is on campus, you can submit a "" request.
¶¶Òõ̽̽ Staff: How do I manage/get new PMC Shipping Codes?
This is done using the web based PMC Code Management System (CMS).
Student/¶¶Òõ̽̽ Staff: Do I need a PMC Code when requesting print work at PMC?
No, we have software that can take the full chartstring length. We hope to make the change for other vendors as well, but PMC Shipping Codes are still required for metered mail, FedEx and UPS. Students can always pay with cash, check, credit card.
¶¶Òõ̽̽ Staff: Can I create my own Fedex/UPS user account?
You can, but you won't have access to our steep discounted rates that can save you up to 80%. Departments can do this using the web based PMC Code Management System (CMS).
¶¶Òõ̽̽ Staff: What Peoplesoft accounts need to be opened to use a charstring with the Print & Mail Center?
Please note that this may involve contacting your financial/budget manager or SPA. If you don't understand what these numbers are, its okay, they will.
Print - 80023 (E6000, E6010, F6011)
Mail - 80025/80033 (E6000, E6012, F6002)
¶¶Òõ̽̽ Staff: How do I get access to create my own UPS/FedEx labels?
This is done using the web based PMC Code Management System (CMS).
¶¶Òõ̽̽ Staff: I get a PMC Code not valid error when trying to create a UPS/FedEx label
Most likely UPS and FedEx was not selected as an allowable use by your Department's CMS Manager. First contact your Department CMS Manager and verify that the chartstring you want to use is approved for UPS/FedEx charges against Peoplesoft account 80025. If approved, this can all be done using the web-based PMC Code Management System (CMS).
Student FAQs
What happens with my mail after I leave campus?
Mail is forwarded to your last known address updated in your 'myuvm portal.' If none is available, your mail will be marked return to sender
I received a notice that my USPS package was delivered. When I track my package it says it is delivered, is it there?
Likely no. Please first check with your residence hall mail room/office to see if your package is there. All packages from all carriers received by ¶¶Òõ̽̽ are delivered to residence halls the same day we receive them. Monday - Saturday (except for holidays). Packages from the USPS may say, "Individual Picked Up", and that means they scanned it to ¶¶Òõ̽̽, but depending on the time it was scanned, it may not actually have been delivered to ¶¶Òõ̽̽. Any scans after 9:00 a.m. would get delivered the next morning. If you are on break, your package will be forwarded to your last known updated address in your 'myuvm portal.' If after reading this you still think your package is on campus, you can submit a the form.
Do you deliver to Redstone Lofts?
No. Redstone Lofts is not serviced by ¶¶Òõ̽̽. Packages addressed here should use 05401. The Print & Mail Center receives all mail that is addressed using 05405. All mail not intended for ¶¶Òõ̽̽ will be marked 05401 and forwarded. This process can add days to your delivery time, so it is encouraged that the correct zip code is used. Please see our list of campus addresses if you are unsure if we provide service to your location.
How do I go about ordering a print job and what type of file should I send?
We can do all types of printing here at the PMC. It is usually best to speak with us about your needs and we can direct you to the best options. Stop in at one of our locations or email us for more information. We can accept most of the popular file types: *.pdf, *.ppt, full packaged Adobe suite files. Please submit a form for more information.
Can I get a quote on a print job I would like done?
Yes, please submit an .
Can you do a FedEx or UPS shipment for me?
Yes. Please stop by at one of our retail locations and we would be happy to help you get your package shipped.
Do you have a FedEx or UPS drop off here at the Print and Mail Center?
You can always drop UPS/FedEx packages off at either of our Retail locations. FedEx Ground and Express can also be dropped off at the Davis Center loading dock for pick up.
Do you accept Cat$cratch card at the Print and Mail Center?
Yes. You can use Cat$cratch for all of your purchases at the Print & Mail Center. This includes the use of our copiers and purchasing your shipping supplies. Your cards can be reloaded at the Catcard center in Billings and the Howe Library.
Do you do money orders?
Unfortunately, no. These are often available at most banks, grocery stores, and USPS post offices.
Print FAQs
Can you meet my deadline?
Our turnaround time is one of the best if not the best in the area. Please contact us and see what we can do for you.
How do I go about ordering a print job and what type of file should I send?
We can do all types of printing here at the PMC. It is usually best to speak with us about your needs and we can direct you to the best options. Stop in at one of our locations or email us for more information. We can accept most of the popular file types: *.pdf, *.ppt, full packaged Adobe suite files. Send your print requests .
Can I get a quote on a print job I would like done?
Yes, please submit an estimate request .